This isn't a slide deck. It's a working AI agent that handles NHS repeat prescription questions, EPS nomination help, delivery tracking, Chemist Direct OTC orders, and Online Doctor queries. Try it.
Ask it about your NHS repeat prescription, EPS nomination, a delivery, an OTC order from Chemist Direct, or how the Online Doctor service works.
Built for the pharmacy patient journey, from EPS nomination through delivery, with regulated-content guardrails throughout.
Patients ask in their own words. The agent understands NHS repeats, OTC orders from Chemist Direct, and Online Doctor queries.
Same AI brain across chat, voice, and email. Consistent answers about prescriptions, deliveries, and accounts.
GPhC and CQC-aware guardrails keep the agent off clinical advice and inside approved knowledge for any medical question.
Patients don't wait for opening hours. Repeat status, delivery questions, and account changes around the clock.
In production, connects to your dispensing platform, the NHS Spine for nominations, courier tracking, and your account systems.
This whole demo went up in hours. Your production launch can be just as quick.
This demo? Built from scratch for Pharmacy2U. Real logic for real patient scenarios.
EPS nomination, repeat status, delivery tracking, OTC orders, Online Doctor, account changes. All covered.
Pharmacy operations, Royal Mail handling, reauthorisation flow, Chemist Direct returns, Online Doctor process. All searchable.
No clinical advice outside approved content. GPhC and CQC-aware guardrails. Crisis signposting to NHS 111 and Samaritans.
Chat is working right now. Ready to plug into your dispensing platform, NHS Spine integration, and courier APIs.
Connected to your real patient data, dispensing operations, and courier feeds. This sandbox is just the start.
Finish setting up your sandbox